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Understanding Our Commitment to Your Data Protection
Welcome to the TripleCrown Privacy Policy. This document outlines how TripleCrown Interactive Ltd. collects, uses, protects, and manages your personal information when you access or use our platform, services, and applications in the Philippines.
We are committed to operating transparently and ensuring the privacy and security of every member of the TripleCrown community.
Table of Contents
2. Information We Collect and Why We Collect It
We collect information necessary to provide, maintain, and improve our services, ensuring a fair and secure environment.
2.1. Types of Information Collected
| Category | Examples | Purpose of Collection |
|---|---|---|
| Account Data | Username, Email Address, Phone Number. | Essential for account access, security, and communication. |
| Verification Data (KYC) | Government ID (for verification), Proof of Address. | Mandatory for secure payouts, age verification, and compliance. |
| Transaction Data | Top-up history, payout requests, payment method identifiers (e-wallet IDs). | Facilitating transactions and fraud monitoring. |
| Technical Data | IP address, Device ID, Browser Type, Operating System. | Maintaining site security, debugging, and optimizing the mobile user experience. |
2.2. Use of Your Information
Your data is used primarily for the following purposes:
- Service Provision: To operate and manage your access to the TripleCrown platform.
- Security & Fraud Prevention: To verify identity, detect and prevent fraudulent activities, and maintain the integrity of our interactive titles.
- Compliance: To fulfill Know-Your-Customer (KYC) requirements and adhere to local regulatory frameworks.
- Service Improvement: To analyze usage patterns and enhance the performance and design of our applications.
3. Data Retention and Storage
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to meet legal and compliance obligations.
3.1. Data Storage and Security
- Security Measures: We implement industry-leading technical and organizational security measures, including 256-bit SSL encryption across all data transmission channels.
- Access Control: Access to stored personal data is strictly limited to authorized personnel essential for service operation and compliance.
4. Your Privacy Rights
As a TripleCrown user in the Philippines, you maintain specific rights regarding your personal information:
- Right to Access: You have the right to request copies of the personal data we hold about you.
- Right to Correction: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure (Deletion): You have the right to request the deletion of your personal data under certain conditions, subject to our legal obligations (e.g., fraud prevention and compliance records).
- Right to Lodge a Complaint: You may lodge a complaint concerning our processing of your personal data through our official contact channels.
5. Cookie Usage Policy
TripleCrown.ph uses cookies and similar tracking technologies (such as web beacons) to track activity on our platform and hold certain information.
- Purpose: Cookies are used to remember your preferences (e.g., language settings), analyze site traffic, and enhance your user experience (e.g., remembering your login state for quick access).
- Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Next Steps
If you have any questions or concerns about this policy or the processing of your personal data, please contact us.
- View Full Terms of Service
- Contact Our Corporate Compliance Team
- Go to Account Access
- Read Our Full Responsible Use Policy
Page Last Updated: 2025-12-02
This document explains how TripleCrown ensures data protection and adheres to privacy rules for Filipino users.